Crossline Supply

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Crossline Supply

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Crossline Supply – Privacy Policy

 Crossline Supply (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you interact with Crossline Supply, including through our SMS/text messaging program. 

Information We Collect

 We may collect the following types of information:

  • Contact information (such as name, phone number, email address, business name)
  • Order and transaction information (such as product details, order status, shipping information)
  • Communications (such as SMS messages, emails, and call notes related to your order or support requests)
  • Website data (if applicable) such as IP address, device/browser information, and pages visited (via cookies or analytics)

How We Use Information

 We use information to:

  • Provide and manage orders, quotes, and customer support
  • Send order updates/status and respond to support requests via SMS, email, or phone
  • Improve our services and internal operations
  • Comply with legal obligations and enforce our terms

SMS/Text Messaging Privacy

 If you opt in to receive text messages from Crossline Supply:

  • We use your phone number and message content to provide order updates and customer support
  • Mobile opt-in data (phone numbers) will not be shared with third parties for their marketing or promotional purposes
  • You can opt out at any time by replying STOP
  •  For help, reply HELP or email  Admin@crosslinesupply.com

How We Share Information

 We do not sell your personal information. We may share information only as needed:

  • With service providers who help us operate our business (for example, messaging, email, hosting, or IT providers) and who process data on our behalf
  • To comply with lawful requests, legal obligations, or to protect our rights and safety
  • In connection with a business transaction (such as a merger, acquisition, or asset sale), where permitted by law

Data Retention

 We keep information only as long as necessary for business purposes (such as fulfilling orders and providing support) and to meet legal and accounting requirements.

Your Choices

You may:

  • Opt out of SMS at any time by replying STOP
  • Request access, correction, or deletion of your information by contacting us at Admin@crosslinesupply.com

Contact Us

 If you have questions about this Privacy Policy, contact:
Crossline Supply at Admin@crosslinesupply.com. 

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